Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Typically the most economical option, with delivery times ranging from 2-7 business days.
Do You Ship Internationally?
Yes, Economy or standard with delivery times typically 7-21 days.
How Long Will It Take To Get My Package?
2-7 business days
PAYMENT
What Payment Methods Are Accepted?
At the time we only accept "Bank Tranfers"
Is Buying On-Line Safe?
Yes, purchasing online from DD Verse LTD is secure. We offer a 30-day return policy for our customers' peace of mind, and each parcel undergoes a thorough inspection before shipment.
Order & Retunrs
How do I place an Order?
To place an order, simply add your desired products to the cart, create an account with us, complete the payment process, and have your parcel delivered directly to your doorstep.
How Can I Cancel Or Change My Order?
To cancel your order before it enters the shipping process, please log into your account, navigate to the order history page, and select the "Cancel My Order" option.
Do I need an account to place an order?
Yes, an account is required to place your order. This measure enhances security for both customers and sellers, safeguarding against potential fraudulent activity.
How Do I Track My Order?
To track your order, please access the order tracking page located in the footer, and enter your order ID along with the billing email address
How Can I Return a Product?
To initiate a return or refund, please log in to your account, navigate to the order history page, and select the "Return" option. Alternatively, you can contact us via email at [email protected]. Please ensure that your item adheres to our refund and return policy guidelines.